This visit was to simply get a no charge flat fix. What makes it five stars is because I was treated exactly the same way as when I buy four tires. I have been going there 20 years and have never been disappointed. Ed took care of me this time and typically it has been him or Paul. The fact that they have been there about 25 and 30 years respectively could be the reason for being tired of taking good care of folks, instead it has just made them more experienced and knowledgeable.