I made an appointment online to get a tire replaced after I hit a curb. Someone from TFT called me the day of my appointment to ensure they had the tire in stock before I arrived. I had to reschedule on that day as we decided it would probably be better to get 2 tires vs. 1 given my circumstances.
The day I actually went in for my appointment, the guys working in the front went through all the different options with me and actually found that buying 4 new tires of a different brand was cheaper than buying 2 of the brand name tires on my car.
In addition to the extra, 1:1 help I received upon walking in the door, they were FAST! I'm talking, in and out with 4 new tires, and alignment in under an hour! On my way out the door they encouraged me to come back for anything I need, from something small to needing air to something major like hitting another curb.
In short, I felt taken care of instead of taken advantage of which I can't say about many other car repair experiences I've had over the past 10 years. I will definitely go back to the Watertown Town Fair Tire if I need anything tire related in the future and encourage you to do the same!