I went down on a Saturday and ordered my tires, which was super easy. Got there for my 9:30 appointment today, Wednesday, a few minutes early and they had me all checked in by 9:32. I was told that it would be 1 1/2-2 hours so I went shopping across the street. Just over an hour later everything was done and I was on my way. The guys I delt with were great and the process was seamless.