I had a great experience. the price was just over $100 less than the nearest competitor. The waiting area was clean and had comfortable chairs and I loved the TV that showed your estimated project time, time elapsed whether it was on schedule. They also had another TV with a feed to the shop so you could watch the process (watching them use the machine that unseats and re-seats the tires to the wheel was really cool). They finished ahead of their estimated time and the work was top notch. They even put the spare back under the car in its storage spot for no extra cost.