Upon my arrival this afternoon for a routine rotate & balance I was informed I had a small crack in my rim. The service writer quickly brought me back to examine and weigh different options. I ended up purchasing a new set of rims through Town Fair. The purchase process was done very quickly and professionally. I was then refunded the money for the rotate & balance and got a great deal on the rims as well. Going back tomorrow afternoon for the rims and a balance (free of charge). Highly recommended.