Yesterday I went into the West Springfield location to get a new tire. It is not my first time going there and the same person has helped me each time, I regret not getting his name. He is very wonderful and has never tried to get me to pay more than I have to, he actually tried to get me the best deal possible which he did. It was a huge help and everyone there is so nice so thank you for that. I will always go to townfair tire.