Town Fair Tire Of West Springfield, MA

Professionalism-Men were attentive to myself as a person, not just a tire.
They know tires from start to finish.Shared information when I asked questions.
Had a step by step system in servicing the work on the tire.
The television showed the garage where customers could view the work. There was also a clock showing each customer's tire and when it would be done, with a time the tire came in to the time showing it was fixed.

Very important was the pleasantness of the Staff and professionalism of the Staff and environment. Both the customer and the tire went out feeling their needs had been met.

Scheduled an appointment to get four new tires on 2009 Ford Escape. Appointment was honored at specified time and date. Service was quick and i received a text message indicating completion of service, all within a couple hours. I was also contact by the service tech indicating the TPMS on three tires were not functioning and asked if i'd like to have them replaced. I elected not to have the TPMS replace service (since i was already shelling out quite a bit for four new tires). Nonetheless, i appreciated the call. Picked up vehicle, payment was as quoted. Also, when returning for the 25 mile torque check, i was in and out in less than a half hour. Overall service and timing was great, no complaints. I will certainly return again for other vehicles requiring service.