I want to give a special thanks to the manager of the Enfield, Connecticut, Palomba Drive locations. Myself, a 38y/o disabled woman, my 57y/o disabled mother and my 17y/o son had the unpleasant experience of dealing with a blown tire and another with the steel belts showing. We were on our way to see an ailing relative in Vermont. I explained this to Mike, the store manager, and he proceeded to work with me, to get the lowest possible price, for the least amount of work I had to have done for a safe round trip. In my opinion, Mike, your manager, went above and beyond his job description and treated me with the respect and kindness all customers deserve. He is a delight to deal with and I will not only become a repeat and loyal customer but I will also recommend anyone who inquires about where to obtain tires and/or services. My family sends a big thanks to Mike!! We made it to our destination and home with no further issues!! Thank you for everything!!