I was looking to replace a flat, and was having trouble finding the right size. At the 4 places I called before Town Fair, they didn't have it, and were not particularly helpful, one person even saying "I don't even know where you would get that." But as soon as I called Town Fair in Everett, someone (I'm fairly sure it was Mark, but I was pretty frazzled!)finally explained why I was having so much trouble, offered me options at several price points, ordered what I need at no extra charge, checked other locations to see if he could save me having to wait, and set me up with an appointment that didn't require me to take half a day off work. When I arrived, service was quick and professional, and I was charged exactly what was quoted on the phone. I've already recommended to a friend, and I'll be back when my haphazard street parking claims it's next victim!