I had hit a pothole a day prior and found that I had a bubble in one of my snow tires. I called and was able to set an appointment for 2:30 PM the very next day; ever so gratefully.
When I arrived everyone was helpful and the process of checking in was a breeze. As I waiting I was told that ANOTHER one of my tires had a bubble in it that I hadn't noticed! They didn't have an extra tire of my type, but went to the trouble of checking in with other stores in the area. They were able to find another one, sent someone out to grab it, and then came back and was able to replace my two bubbled tires!
I am very grateful for their efforts in this matter, as I need my car for work. They were busy and stressing as I could tell, but it didn't stop them from providing me good service on my car, and to me as a customer.