While I'm having a bad experience with the loud noise coming from the tires and some wear issues Sean did his very best to work on a plan to try out. If it doesn't work out I have the utmost confidence that he will make this right. You can't please everyone all the time but you can do your best for customer service and that he did. Considering how busy he was running around from person to person once I had the opportunity to discuss my situation he was pleasant and helpful. We will see what happens when I bring it back for the next rotation.
So far I'm happy with the service, the tires on the other hand are difficult to live with. Makes so much noise you can't even talk with the windows down.