I had an issue with a bubble in my right rear tire on my vehicle. Juan really went out of his way to accommodate my schedule due to work and coaching. He got me serviced right away and even informed when the tire didn't come in on time. He was cordial and conscientious and he worked hard on getting me back on the road. He is the true definition of a quality customer service focused employee. I would recommend him to anyone who is thinking of going to Town Fair. Martin DuTuccio. Wolcott. Ct.