I went down on a Saturday to inquire about new tires that I needed. I was greeted right away, the salesperson was knowledgeable when answered my question and didn't try to sell me the most expensive tire. In fact, he recommended the least expensive option. I was planning to make an appointment for a later time, but they were able to take me right away and in a little over an hour, I had new tires and an alignment done. I thought I'd need to leave my car for half a day and make arrangements for a pickup/drop off, but they took care of me right away!