I was traveling away from home and got a screw in one of my tires. I put on the spare and stopped at the Middletown RI store. They were very friendly and said I could leave the tire and it would be ready in a couple of hours. I picked up the tire first thing the next morning and to my surprise, there was no charge. Very pleasant experience and I would highly recommend them. I will be sure to use them in the future when I need new tires.