I was told by the call center at 4:45p that they talked to Hamden and they could accommodate me before the end of the day. The drive there made it 5:15 by the time I walked in. Eric behind the desk was never informed I was coming but made it happen. Once we sorted out what I needed, he and a small crew in the garage stayed late and got new tires on my work van. I'm not saying you should expect them to stay open to 6:30 but if you are in a jam, they will go above and beyond to get you set. I appreciate all they did for me, thank you to everyone involved.