I visited TFT in East Hartford, 540 Main, and the entire experience was wonderful! I bought my car in August and the tires were slipping in the rain. I called and spoke to a gentleman named Jonathan. He did not want to make an incorrect diagnosis over the phone and asked me to bring the car in so he could see exactly. I am so glad I did. Jonathan told me I had plenty of life left in my tires and took the time to ask me what exactly was happening when driving. Polite, professional, kind, but above all honest and forthcoming. We discussed rotation packages and I was good to go in a little over an hour. I was checked out by a different gentleman and he was just as polite and kind. I had a flat several years ago and the service was the same. I highly recommend this business. Thank you Town Fair Tire.